Business Process Analyst

Experience in fast-paced retail environments is a plus. Experience in digitising workspaces is hugely advantageous. Duties: Gather, analyse, validate, and document requirements for business problems in collaboration with business stakeholders and IT - Document the functional and non-functional requirements in the form of detailed and clear user stories as well as in a comprehensive Business Requirements Specification (BRS) document - Develop process flows and slideshows to help business identify pain points and opportunities - Critically evaluate information gathered from multiple stakeholders and reconcile conflicts with requirements - Review requirements and documents with business to ensure correct requirements are captured and built by development teams - Analyze integration and system requirements and provide mockups where necessary - Plan and lead workshops with stakeholders and technical resources to elicit and explain detailed (low level) functional requirements - Development and review of test scenarios, test cases and testing activities necessary to assess the quality and completion of system implementations - Support the business transition and assist business with change management by providing knowledge of business processes - Ensure deadlines and deliverables are met when Project Manager is unable to

Location: Cape Town City Centre, ZA

Posted Date: 4/23/2024